My ID has expired. Can I complete the verification (KYC)?
Quick answer
No. Identity verification needs a valid ID, so an expired one is not accepted. Renew your ID first, then complete the verification in the app with the new card. Your account stays as it is in the meantime.
Why the ID must be valid
Identity verification (KYC) confirms who you are before you invest, as regulation requires. It only accepts a valid ID: an expired one cannot be used.
What to do
Renew your ID, then open the app and complete the verification with the new card. You do not need to create a new account: keep using the one you registered with the same mobile number.
